2004 Cadillac SRX

SUNROOF GLASS FAILURE Closed

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM. GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS. THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS. THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM ST…

SUN ROOF GLASS FAILURE Closed

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED. THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG. SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS. IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR…

Electrical

On certain vehicles, there is a risk that some drivers may bump the ignition key with their knee and unintentionally move the key from out of the "run" position. If this were to occur, engine power, power braking and power steering would be affected, which would unexpectedly increase steering and brake pedal effort, potentially increasing stopping distances and the risk of a cr…

Other

On certain vehicles equipped with an automatic transmission, the transmission shift lever can be moved from the PARK position with the ignition ON and without the operator depressing the brake pedal or in some cases with the ignition turned to OFF. This situation has the potential for the vehicle to roll/move if the shifter is hit accidentally which could result in a crash caus…

Other

Certain vehicles do not comply with the requirements of CMVSS 124 - Accelerator Control Systems. The Electronic Throttle Control (ETC) accelerator pedal assembly may not return the engine to idle in three seconds or less at low ambient temperatures if either of the two throttle return springs is broken. Correction: Dealers will replace the ETC pedal assembly.

Airbag

On certain CTS, CTS-V and SRX vehicles, an interaction between the Sensing and Diagnostic Module (SDM) and the vehicle electrical system may cause the driver's frontal airbag and/or roof rail airbag to deploy when the ignition key is turned to the "ON" position. A person positioned for driving may receive minor injuries, such as abrasions, from contact with the airbag. Correcti…

Suspension

Certain vehicles were produced with lower control arm ball stud nut/washer assemblies with washers made of the wrong steel material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible and may occur…

Brakes

On certain vehicles equipped with All-Wheel Drive, the Antilock Brake System (ABS) may temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds. This could cause an increase in braking distance, which could result in a crash. Correction: Dealer will reprogram the ABS Electronic Control Unit.

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufacture…

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

POWER TRAIN:AUTOMATIC TRANSMISSION

GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.

Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.

Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.

AIR BAGS

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

STEERING:LINKAGES

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.

Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.

Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.

SEATS

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.

Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall related to the failure; however, the VI…

VISIBILITY

Sun roof exploded in my driveway.

ENGINE

2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has been inspected.

ENGINE

The contact owns a 2004 Cadillac SRX. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel system was faulty, a yaw sensor was faulty, and a battery sensor was faulty. The vehicle was not yet repaired. The manufacturer and loca…

VEHICLE SPEED CONTROL,SERVICE BRAKES

While sitting at a friend's house on a hill my brakes went completely out once I hit them they went to the floor and we eended up hitting a tree stump that saved us from going off a steep cliff to possibly hurting each and everyone of us in the car.

UNKNOWN OR OTHER

While driving down the road the sunroof detached causing me to have to grab it to stop from flying off while going 75mph down the highway. And then hold it on while I operated the vehicle to a safer place to duck tape it back down. This caused the sunroof to obviously not operate properly any longer as well obviously...

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

Ran out of gas after putting gas in the car tried to start it and the ignition got stuck and continued to try to start on its own I had to pull the back to the off position I tried to start it again and it would not start and the lights on the dash And the radio control center did not come on. And car will not even try to start before this the car had been c…

STEERING

THIS VEHICLE NEEDS A RECALL IMMEDIATELY AS THE ISSUE CAN RESULT IN AN ACCIDENT OR DEATH TO THE DRIVER/ PASSENGERS/ OTHER DRIVERS ON THE ROAD. WHILE DRIVING THIS VEHICLE AT ANY SPEED ON BOTH THE HIGHWAY AND CITY STREETS, IT ABRUPTLY SHIFTS INTO ANOTHER LANE WHILE DRIVING STRAIGHT AND DOES NOT ALLOW YOU TO PRESS ON THE BRAKES OR MOVE THE STEERING WHEEL FOR A F…