Legal

Privacy Policy

Last updated October 8, 2026 · Terms & conditions →

CarLogs ("we", "us") operates carlogs.xyz. This policy explains what we collect and how we use it. We are privacy-first: we do not collect, store, or display the personal identity of any vehicle's owner.

In short

  • We never show who owns a vehicle — not by VIN, not by plate.
  • We keep only what the service needs: your email, a hashed password, your orders and the searches you run.
  • Payments are handled by Stripe; we never see or store your card number.
  • Ask us any time to see or delete your data.

01Information we collect

  • VIN / search queries you enter, to generate vehicle reports.
  • Account information — your email address and a securely hashed password, if you create an account.
  • Purchase information — when you buy a report, payment is processed by Stripe; we store an order record (the VIN, amount, and a payment reference) but never your full card details.
  • Usage data & cookies — standard analytics and a login cookie that keeps you signed in.

02How we use it

  • To generate and deliver vehicle reports and search results.
  • To create and maintain your account and let you re-access reports you've purchased.
  • To process payments and send transactional email (welcome, password resets, receipts, recall alerts you asked for).
  • To operate, secure, and improve the service.

03Third-party services

We rely on trusted providers, each with their own privacy policies:

  • NHTSA (U.S. Dept. of Transportation), U.S. EPA, Transport Canada and other government registers — public vehicle, recall and efficiency data.
  • Stripe — payment processing.
  • Postmark — transactional email delivery.
  • Google Analytics & Google Ads — website analytics and advertising measurement (conversion and remarketing tags). We do not display third-party ads on this site. Google may set cookies to measure ad performance; you can opt out via Google Ads Settings.
  • Wikimedia Commons — representative vehicle photos (hotlinked).

04Cookies

We use cookies to keep you logged in, remember purchases, and for analytics/advertising. You can disable cookies in your browser, though some features (like staying logged in) won't work.

05Data retention & your rights

We keep account and order records for as long as your account is active. You may request access to or deletion of your personal data, or close your account, by contacting us at [email protected].

06Contact

Questions about this policy? Email [email protected] or use our contact form.

Questions about this?

Email [email protected] or use the contact form — a human reads every message.