Recall 00V246304 · manufacturer campaign W-0004
Steering › Linkages — Western Star · reported 11 Oct 2000 · 303 vehicles potentially affected
What's wrong
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW 20-EDL BALL-SOCKET ASSEMBLIES. CERTAIN OF THE BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET. THESE BEARINGS WERE PRODUCED BETWEEN JULY 5 AND OCTOBER 3, 1999.
The risk
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The fix
DEALERS WILL REPLACE THE BALL-SOCKET ASSEMBLIES.
OWNER NOTIFICATION BEGAN NOVEMBER 8, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WESTERN STAR AT 1-250-860-3319. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →