Recall 03V071000 · manufacturer campaign 03505

What's wrong

CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." THE WINDSHIELD WASHER WIPER SWITCH MAY NOT FUNCTION PROPERLY WHEN THE ENGINE IS RUNNING WITH ALL ACCESSORIES OFF, INCLUDING THE WINDSHIELD WIPERS, AND THE WASH FUNCTION IS ACTIVATED. WASHER FLUID MAY SQUIRT BRIEFLY OR NOT AT ALL ONTO THE WINDSHIELD.

The risk

THE WIPERS CYCLE NORMALLY, BUT IN THE ABSENCE OF WASHER FLUID THE WINDSHIELD WILL NOT BE ADEQUATELY CLEANED, WHICH COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.

The fix

DEALERS WILL REPLACE ALL INCORRECT WINDSHIELD WASHER WIPER SWITCHES THAT FAIL TO MEET A FUNCTIONAL TEST OF CLEARING THE WINDSHIELD. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

INTERNATIONAL RECALL NO. 03505. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →