Recall 03V192000 · manufacturer campaign 03509
Steering › Linkages — International · reported 21 May 2003 · 711 vehicles potentially affected
What's wrong
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER E-12021 12,000 LB., E-1202W 12,000 LB., OR E-1002W 10,000 LB. FRONT NON-DRIVE STEER AXLES, THE TAPERED BORE THAT CONNECTS THE DRAG LINK TO THE STEERING WAS MACHINED TOO LARGE. THE CLEARANCE BETWEEN A CORRECTLY SIZED DRAG LINK BALL STUD AND THE OVERSIZED TAPERED BORE IS SUFFICIENTLY GREAT ENOUGH TO ALLOW THE DRAG LINK BALL STUD TO FATIGUE AND BRAKE, OR ALLOW THE CASTLE NUT TO BACK ITSELF OFF AND CAUSE THE DRAG LINK TO DISCONNECT.
The risk
THIS COULD RESULT IN A TOTAL LOSS OF STEERING CONTROL. THIS COULD RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR A VEHICLE CRASH.
The fix
DEALERS WILL REPLACE THE STEERING KNUCKLE ASSEMBLY AND DRAG LINK IF NECESSARY. OWNER NOTIFICATION BEGAN JUNE 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL RECALL NO. 03509.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →