Recall 04V309000 · manufacturer campaign SC0288
Steering — Mack · reported 25 Jun 2004 · 219 vehicles potentially affected
What's wrong
ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.
The risk
FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH .
The fix
DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.
MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →