NHTSA safety recall

Recall 04V456000 · manufacturer campaign SC0289

Steering — Mack · reported 20 Sep 2004 · 4,959 vehicles potentially affected

What's wrong

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE MADE OF INCONSISTENT BOLT MATERIAL, WHICH HAS LED TO BOLT FAILURES. THIS INCONSISTENT BOLT MATERIAL CONDITION COULD RESULT IN A FAILURE OF A STEERING GEAR MOUNTING BOLTS. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME WITH THREE BOLTS.

The risk

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND CRASH WITHOUT WARNING.

The fix

DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

MACK RECALL NO. SC0289.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

NHTSA campaign
04V456000
Manufacturer campaign
SC0289
Filed by
Mack Trucks, Inc
Report received
20 Sep 2004
Owners notified
1 Oct 2004
Potentially affected
4,959

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2003 Mack Ch 2003 Mack Cx

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →