Recall 10V108000 · manufacturer campaign WVO-25
Latches/locks/linkages › Doors › Latch — Subaru · reported 18 Mar 2010 · 1,585 vehicles potentially affected
What's wrong
SUBARU HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 TRIBECA PASSENGER CARS MANUFACTURED FROM SEPTEMBER 4, 2009 THROUGH MARCH 8, 2010. THE DOOR LATCH CABLES LOCATED INSIDE THE VEHICLE'S DRIVER AND FRONT PASSENGER DOORS WERE IMPROPERLY POSITIONED DURING PRODUCTION. AS A RESULT, A CABLE CAN CATCH IN THE DOOR GLASS REGULATOR WHEN A WINDOW IS OPENED OR CLOSED. SHOULD THAT OCCUR, IT MAY UNLATCH THE DOOR, CAUSING IT TO COME OPEN UNEXPECTEDLY WHEN RAISING OR LOWERING THE WINDOW.
The risk
IF A DOOR WERE TO UNLATCH, IT COULD OPEN SUDDENLY AND WITHOUT WARNING, CREATING A RISK THAT AN OCCUPANT COULD BE EJECTED AS WELL AS A RISK THAT THE DRIVER MAY BECOME DISTRACTED, LEADING TO A CRASH. THIS CONDITION MAY ALSO RESULT IN THE FAILURE OF A DOOR LATCH TO OPERATE, IN WHICH CASE OCCUPANTS WOULD BE UNABLE TO OPEN THE DOOR TO EXIT THE VEHICLE.
The fix
SUBARU WILL NOTIFY OWNERS AND DEALERS AND WILL REPAIR THE VEHICLES BY REPOSITIONING AND SECURING THE LATCH CABLE IN BOTH FRONT DOORS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 19, 2010. OWNERS MAY CONTACT SUBARU TOLL-FREE AT 1-800-SUBARU3 (1-800-782-2783) MONDAY THROUGH FRIDAY BETWEEN 8:30 AM AND 7:00 PM EST AND FRIDAY BETWEEN 10:30 AM AND 5:00 PM EST.
SUBARU'S RECALL CAMPAIGN NUMBER IS WVO-25.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →