Recall 11V397000 · manufacturer campaign CSN 546
Latches/locks/linkages › Doors › Latch — Altec · reported 3 Aug 2011 · 4,500 vehicles potentially affected
What's wrong
ALTEC IS RECALLING CERTAIN MODEL YEAR 2009-2011 SERVICE UTILITY BODY VEHICLES MANUFACTURED FROM MAY 2009 THROUGH MAY 2011. THE COMPARTMENT LATCH MAY FAIL IN THE SECONDARY (SAFETY CATCH) POSITION.
The risk
THE COMPARTMENT DOOR ON THE UTILITY SERVICE BODY COULD COME OPEN DURING TRANSIT IF THE PRIMARY LATCHING POSITION IS NOT ENGAGED. A PERSON OR OBJECT COULD THEN FALL FROM THE VEHICLE DURING OPERATION, CAUSING INJURY AND/OR PROPERTY DAMAGE.
The fix
ALTEC WILL DIRECT THE CUSTOMERS TO INSPECT THE COMPARTMENT DOOR LATCHES AND REPLACE ANY THAT DO NOT HOLD IN THE SECONDARY LATCHING POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
ALTEC'S SAFETY RECALL NUMBER IS CSN 546.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →