NHTSA safety recall

Recall 11V577000

Electrical System — Keystone · reported 8 Dec 2011 · 6,101 vehicles potentially affected

What's wrong

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.

The risk

CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.

The fix

KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

NHTSA campaign
11V577000
Filed by
Keystone Rv Company
Report received
8 Dec 2011
Owners notified
24 Feb 2012
Potentially affected
6,101

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2010 Keystone Alpine 2011 Keystone Alpine 2010 Keystone Avalanche 2011 Keystone Avalanche 2009 Keystone Challenger 2010 Keystone Challenger 2009 Keystone Everest 2010 Keystone Everest 2009 Keystone Fuzion 2010 Keystone Fuzion 2011 Keystone Fuzion 2009 Keystone Montana 2010 Keystone Montana 2011 Keystone Montana 2010 Keystone Montana High Country 2011 Keystone Montana High Country 2009 Keystone Montana-big Sky 2010 Keystone Montana-big Sky 2011 Keystone Montana-big Sky 2010 Keystone Montana-mountaineer 2011 Keystone Montana-mountaineer

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →