Recall 11V584000 · manufacturer campaign 11V103000

What's wrong

STARCRAFT BUS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 PRODIGY AND QUEST SCHOOL BUSES AND MFSAB ACTIVITY VEHICLES MANUFACTURED FROM DECEMBER 8, 2008, THROUGH SEPTEMBER 16, 2011, EQUIPPED WITH A CHALLENGER DOOR REAR EMERGENCY EXIT DOORS. DUE TO INSUFFICIENT LUBRICATION ON THE REAR DOOR HANDLE LATCH MECHANISM, THE HANDLE MAY BIND, REQUIRING A GREAT FORCE TO OPEN THE REAR DOOR. ACCORDINGLY, THESE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

The risk

IN THE EVENT OF AN EMERGENCY, THE VEHICLE OCCUPANTS MAY BE UNABLE TO OPEN THE REAR DOOR, WHICH WOULD HINDER EGRESS OF THE BUS, POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

The fix

STARCRAFT BUS WILL NOTIFY OWNERS, DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2012. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-348-7440.

STARCRAFT BUS' RECALL CAMPAIGN NUMBER IS 11V103000.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →