Recall 12V243000 · manufacturer campaign 12S32

What's wrong

FORD IS RECALLING CERTAIN MODEL YEAR 2013 LINCOLN MKT VEHICLES WITH A TOWN CAR PACKAGE MANUFACTURED FROM MARCH 6, 2012, THROUGH APRIL 3, 2012, WHICH ARE AVAILABLE ONLY TO BODY BUILDERS FOR UPFITTING AS HEARSE OR LIVERY/LIMOUSINE VEHICLES. THESE VEHICLES MAY HAVE BEEN TRANSPORTED WITH REAR BRAKE ROTOR BOLTS THAT ARE NOT FULLY SEATED ALLOWING THE HEAD TO PROTRUDE ABOVE THE WHEEL MOUNTING SURFACE.

The risk

THE RAISED BOLT HEAD COULD LEAD TO TORQUE LOSS IN THE WHEEL JOINT, POTENTIALLY LEADING TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

The fix

ALL THE AFFECTED VEHICLES HAVE BEEN QUARANTINED AT THE COACH BUILDER’S FACILITIES AND WILL BE REPAIRED BEFORE DELIVERY TO OWNERS. NOTICES WERE MAILED TO THE COACH BUILDERS ON MAY 24, 2012. FOR MORE INFORMATION, OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →