NHTSA safety recall

Recall 12V535000 · manufacturer campaign 121025FRV

Structure — Fleetwood · reported 6 Nov 2012 · 842 vehicles potentially affected

What's wrong

Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.

The risk

The step may collapse during use potentially causing personal injury.

The fix

Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.

Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
12V535000
Manufacturer campaign
121025FRV
Filed by
Fleetwood Rv, Inc.
Report received
6 Nov 2012
Owners notified
19 Dec 2012
Potentially affected
842

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2010 Fleetwood Encounter 2011 Fleetwood Encounter 2011 Fleetwood Storm 2012 Fleetwood Storm 2013 Fleetwood Storm 2012 Fleetwood Terra

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →