NHTSA safety recall

Recall 14V392000 · manufacturer campaign P37

Suspension › Rear › Shock Absorber — Chrysler, Jeep, RAM · reported 2 Jul 2014 · 20,347 vehicles potentially affected

What's wrong

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

The risk

Damage to the tire or reduced braking increases the risk of a vehicle crash.

The fix

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
14V392000
Manufacturer campaign
P37
Filed by
Chrysler Group Llc
Report received
2 Jul 2014
Owners notified
15 Sep 2014
Potentially affected
20,347

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →