Recall 15V494000
Latches/locks/linkages › Doors › Latch — Turtle Top · reported 6 Aug 2015 · 2 vehicles potentially affected
What's wrong
Turtle Top is recalling certain model year 2012 Van Terra XL transit bus manufactured October 13, 2012, to February 7, 2013, and 2012 Odyssey XL MPV transit bus manufactured May 2, 2011, to October 4, 2011, which fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may not meet minimum loading requirements.
The risk
Windows that do not meet minimum loading requirements are at an increased risk of breaking and falling onto a passenger when pushed by passengers or objects.
The fix
Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →