Recall 16V602000 · manufacturer campaign 2016090003

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.

The risk

If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.

The fix

MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →