NHTSA safety recall

Recall 17V430000 · manufacturer campaign 5.35.225-0461

Power Train › Driveline › Driveshaft — Forest River, Glaval, Starcraft · reported 6 Jul 2017 · 557 vehicles potentially affected

What's wrong

Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

The risk

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

The fix

Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 5.35.225-0461.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
17V430000
Manufacturer campaign
5.35.225-0461
Filed by
Forest River, Inc.
Report received
6 Jul 2017
Owners notified
28 Aug 2017
Potentially affected
557

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2017 Forest River Crossfit 2018 Forest River Crossfit 2017 Forest River Rockport 2017 Glaval Commute 2016 Starcraft Candidate Ii 2017 Starcraft Candidate Ii 2016 Starcraft Prodigy Bus 2017 Starcraft Prodigy Bus 2015 Starcraft Starlite 2016 Starcraft Starlite 2017 Starcraft Starlite

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →