Recall 17V493000 · manufacturer campaign M0300

What's wrong

Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018 NE8J, NJ8J, and NV8J vehicles. The door hinge bolts on these vehicles may not be sufficiently tightened, possibly allowing the door to open while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

The risk

The loose door hinges can cause the door to operate improperly and possibly open, increasing the risk of a crash or injury.

The fix

Hino will notify owners, and dealers will tighten the door hinge bolts, as necessary, free of charge. The recall began on October 9, 2017. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is M0300.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →