Recall 18V583000
Equipment Adaptive/mobility — Eldorado, Goshen · reported 31 Aug 2018 · 244 vehicles potentially affected
What's wrong
Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The fix
Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →