NHTSA safety recall

Recall 19V565000 · manufacturer campaign SR19-31 & SR23-26

Engine — Prevost · reported 31 Jul 2019 · 1,010 vehicles potentially affected

What's wrong

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

The risk

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

The fix

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign

19V565000

Manufacturer campaign

SR19-31 & SR23-26

Filed by

Prevost Cars, Inc.

Report received

31 Jul 2019

Owners notified

19 Dec 2019

Potentially affected

1,010

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2017 Prevost H3-45 2018 Prevost H3-45 2019 Prevost H3-45 2020 Prevost H3-45 2017 Prevost X3-45 2018 Prevost X3-45 2019 Prevost X3-45 2020 Prevost X3-45

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →