NHTSA safety recall

Recall 19V824000 · manufacturer campaign 05-1115

Structure › Emergency › Escape/egress/exit — Glaval Bus · reported 18 Nov 2019 · 356 vehicles potentially affected

What's wrong

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

The fix

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
19V824000
Manufacturer campaign
05-1115
Filed by
Forest River, Inc.
Report received
18 Nov 2019
Owners notified
10 Dec 2019
Potentially affected
356

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2018 Glaval Bus Apollo 2019 Glaval Bus Apollo 2018 Glaval Bus Commute 2019 Glaval Bus Commute 2018 Glaval Bus Concorde Ii 2019 Glaval Bus Concorde Ii 2018 Glaval Bus Entourage 2019 Glaval Bus Entourage 2018 Glaval Bus Legacy 2019 Glaval Bus Legacy 2018 Glaval Bus Primetime 2019 Glaval Bus Primetime 2018 Glaval Bus Titan 2019 Glaval Bus Titan 2018 Glaval Bus Titan Ii Low Floor 2019 Glaval Bus Titan Ii Low Floor 2018 Glaval Bus Universal 2019 Glaval Bus Universal

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →