NHTSA safety recall

Recall 20V025000 · manufacturer campaign V2001

Seat Belts › Front › Webbing — Chevrolet, Isuzu · reported 17 Jan 2020 · 1,138 vehicles potentially affected

What's wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

The risk

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

The fix

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
20V025000
Manufacturer campaign
V2001
Filed by
Isuzu Technical Center Of America, Inc.
Report received
17 Jan 2020
Owners notified
20 Feb 2020
Potentially affected
1,138

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2019 Chevrolet 4500hd 2020 Chevrolet 4500hd 2020 Chevrolet 4500xd 2020 Chevrolet 5500hd 2020 Chevrolet 5500xd 2019 Isuzu Npr 2019 Isuzu Npr Hd 2020 Isuzu Npr Hd 2020 Isuzu Npr Xd 2020 Isuzu Nqr 2020 Isuzu Nrr

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →