Recall 20V050000 · manufacturer campaign SB-0304
Electrical System › Software — Vactor · reported 29 Jan 2020 · 777 vehicles potentially affected
What's wrong
Vactor Manufacturing (Vactor) is recalling certain 2017-2020 Vactor 2100i vehicles manufactured with RECIRC or flusher as original equipment or retrofitted. While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional vehicle movement.
The risk
Unintentional vehicle movement increases the risk of crash.
The fix
Vactor will notify owners, and dealers will provide software updates, free of charge. The recall began February 17, 2020. Owners may contact Vactor customer service at 1-877-342-5374. Vactor's number for this recall is SB-0304.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →