NHTSA safety recall

Recall 20V392000

Steering › Hydraulic Power Assist › Pump — Gillig · reported 2 Jul 2020 · 531 vehicles potentially affected

What's wrong

Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

The risk

A loss of power steering assist may increase the risk of crash.

The fix

Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
20V392000
Filed by
Gillig Llc
Report received
2 Jul 2020
Owners notified
13 Aug 2020
Potentially affected
531

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2013 Gillig Low Floor 2014 Gillig Low Floor 2015 Gillig Low Floor 2016 Gillig Low Floor 2017 Gillig Low Floor 2018 Gillig Low Floor 2019 Gillig Low Floor 2020 Gillig Low Floor

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →