Recall 20V425000 · manufacturer campaign TRO-20-01

What's wrong

Tropos Technologies, Inc. (Tropos) is recalling certain 2019-2020 Able low-speed vehicles. The back-up camera may not provide a sufficient view angle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The reduced view angle of the back-up camera display increases the risk of a crash or back-over incident.

The fix

Tropos will notify owners, and dealers will replace the camera, free of any charge. The recall began July 24, 2020. Owners may contact Tropos customer service at 1-408-571-6104. Tropos' number for this recall is TRO-20-01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →