NHTSA safety recall

Recall 20V509000 · manufacturer campaign 20V-485

Electrical System › Software — Newmar · reported 27 Aug 2020 · 732 vehicles potentially affected

What's wrong

Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

The risk

Glare can reduce the driver's visibility of the road, increasing the risk of a crash.

The fix

Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
20V509000
Manufacturer campaign
20V-485
Filed by
Newmar Corporation
Report received
27 Aug 2020
Owners notified
21 Oct 2020
Potentially affected
732

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2019 Newmar Dutch Star 2018 Newmar Essex 2019 Newmar Essex 2019 Newmar London Aire 2019 Newmar Mountain Aire 2018 Newmar New Aire 2019 Newmar New Aire 2019 Newmar Ventana

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →