NHTSA safety recall

Recall 20V592000 · manufacturer campaign 20-08

Power Train › Automatic Transmission › Lever And Linkage › Column Shift — Utilimaster · reported 28 Sep 2020 · 5 vehicles potentially affected

What's wrong

Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

The risk

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

The fix

Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
20V592000
Manufacturer campaign
20-08
Filed by
Shyft Group
Report received
28 Sep 2020
Owners notified
21 Dec 2020
Potentially affected
5

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2015 Utilimaster Ram Promaster 2016 Utilimaster Ram Promaster 2017 Utilimaster Ram Promaster 2018 Utilimaster Ram Promaster 2019 Utilimaster Ram Promaster

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →