NHTSA safety recall

Recall 20V710000 · manufacturer campaign SB-20-12-005

Structure › Body — Tesla · reported 17 Nov 2020 · 9,136 vehicles potentially affected

What's wrong

Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.

The risk

Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

The fix

Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-12-005. This recall has been superseded by Recall 24V615 (SB-24-12-008).

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
20V710000
Manufacturer campaign
SB-20-12-005
Filed by
Tesla, Inc.
Report received
17 Nov 2020
Owners notified
15 Jan 2021
Potentially affected
9,136

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →