NHTSA safety recall

Recall 20V712000 · manufacturer campaign 40Q6

Steering — Volkswagen · reported 17 Nov 2020 · 776 vehicles potentially affected

⚠️ Do Not Drive advisory. NHTSA and the manufacturer advise owners of affected vehicles not to drive them until this recall is repaired.

What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

The risk

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

The fix

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA campaign
20V712000
Manufacturer campaign
40Q6
Filed by
Volkswagen Group Of America, Inc.
Report received
17 Nov 2020
Owners notified
19 Nov 2020
Potentially affected
776

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →