Recall 20V779000 · manufacturer campaign 20E-078

What's wrong

Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

The risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

The fix

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →