NHTSA safety recall

Recall 21V380000 · manufacturer campaign 21-411

Structure › Frame And Members — Keystone · reported 24 May 2021 · 1,990 vehicles potentially affected

What's wrong

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

The risk

A buckled frame rail can increase the risk of a crash.

The fix

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
21V380000
Manufacturer campaign
21-411
Filed by
Keystone Rv Company
Report received
24 May 2021
Owners notified
15 Jul 2021
Potentially affected
1,990

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2017 Keystone Cougar 2018 Keystone Cougar 2019 Keystone Cougar 2020 Keystone Cougar 2021 Keystone Cougar

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →