NHTSA safety recall

Recall 21V769000 · manufacturer campaign None

Electrical System › Instrument Cluster/panel — Entegra, Jayco · reported 29 Sep 2021 · 994 vehicles potentially affected

What's wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

The risk

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

The fix

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
21V769000
Manufacturer campaign
None
Filed by
Jayco, Inc.
Report received
29 Sep 2021
Owners notified
22 Oct 2021
Potentially affected
994

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2019 Entegra Anthem 2020 Entegra Anthem 2021 Entegra Anthem 2019 Entegra Aspire 2020 Entegra Aspire 2021 Entegra Aspire 2019 Entegra Cornerstone 2020 Entegra Cornerstone 2021 Entegra Cornerstone 2019 Entegra Reatta 2020 Entegra Reatta 2021 Entegra Reatta 2019 Entegra Reatta Xl 2020 Entegra Reatta Xl 2021 Entegra Reatta Xl 2019 Jayco Embark 2020 Jayco Embark 2021 Jayco Embark

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →