NHTSA safety recall

Recall 21V951000 · manufacturer campaign SR21-12

Structure › Interior Panels › Ceiling — Prevost · reported 9 Dec 2021 · 201 vehicles potentially affected

What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.

The risk

A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.

The fix

Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
21V951000
Manufacturer campaign
SR21-12
Filed by
Prevost Car (us) Inc.
Report received
9 Dec 2021
Owners notified
17 Dec 2021
Potentially affected
201

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2020 Prevost X3 Coach 2021 Prevost X3 Coach 2022 Prevost X3 Coach 2020 Prevost X3 Com 2021 Prevost X3 Com 2022 Prevost X3 Com

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →