NHTSA safety recall

Recall 22V699000

Equipment › Other › Labels — Collins · reported 19 Sep 2022 · 3,514 vehicles potentially affected

What's wrong

Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.

The fix

Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
22V699000
Filed by
Collins Bus Corporation
Report received
19 Sep 2022
Owners notified
21 Nov 2022
Potentially affected
3,514

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2012 Collins De 2013 Collins De 2014 Collins De 2015 Collins De 2016 Collins De 2017 Collins De 2018 Collins De 2019 Collins De 2020 Collins De 2012 Collins Dh 2013 Collins Dh 2014 Collins Dh 2015 Collins Dh 2016 Collins Dh 2017 Collins Dh 2018 Collins Dh 2019 Collins Dh 2020 Collins Dh 2012 Collins Sh 2013 Collins Sh 2014 Collins Sh 2015 Collins Sh 2016 Collins Sh 2017 Collins Sh 2018 Collins Sh 2019 Collins Sh 2020 Collins Sh 2012 Collins Sl 2013 Collins Sl 2014 Collins Sl 2015 Collins Sl 2016 Collins Sl 2017 Collins Sl 2018 Collins Sl 2019 Collins Sl 2020 Collins Sl 2012 Collins Th 2013 Collins Th 2014 Collins Th 2015 Collins Th 2016 Collins Th 2017 Collins Th 2018 Collins Th 2019 Collins Th 2020 Collins Th 2012 Collins Tl 2013 Collins Tl 2014 Collins Tl 2015 Collins Tl 2016 Collins Tl 2017 Collins Tl 2018 Collins Tl 2019 Collins Tl 2020 Collins Tl

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →