NHTSA safety recall

Recall 23V040000 · manufacturer campaign 97ZZ

Electrical System › Propulsion System › Traction Battery › Management System/energy Control Module (bms/becm) › Software — Volkswagen · reported 1 Feb 2023 · 20,904 vehicles potentially affected

What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

The risk

A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

The fix

Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
23V040000
Manufacturer campaign
97ZZ
Filed by
Volkswagen Group Of America, Inc.
Report received
1 Feb 2023
Owners notified
30 Mar 2023
Potentially affected
20,904

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →