NHTSA safety recall

Recall 23V480000 · manufacturer campaign 23TA08/ 23LA02

Air Bags › Frontal › Driver Clockspring/spiral Cassette — Lexus, Toyota · reported 12 Jul 2023 · 152,927 vehicles potentially affected

What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

The fix

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
23V480000
Manufacturer campaign
23TA08/ 23LA02
Filed by
Toyota Motor Engineering & Manufacturing
Report received
12 Jul 2023
Owners notified
8 Sep 2023
Potentially affected
152,927

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2023 Lexus Nx Hybrid 2024 Lexus Nx Hybrid 2023 Lexus Nx250 2024 Lexus Nx250 2023 Lexus Nx350 2024 Lexus Nx350 2023 Lexus Rx Hybrid 2023 Lexus Rx350 2023 Lexus Rx500h 2023 Toyota Corolla 2023 Toyota Corolla Cross 2023 Toyota Corolla Cross Hybrid 2023 Toyota Highlander 2023 Toyota Highlander Hybrid 2023 Toyota Tacoma

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →