Recall 23V675000 · manufacturer campaign 23S55
Power Train › Driveline › Driveshaft — Ford · reported 6 Oct 2023 · 238,364 vehicles potentially affected
What's wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
The fix
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.
Is this car's recall fixed?
Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.
Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →