NHTSA safety recall

Recall 23V752000 · manufacturer campaign 9901596

Structure › Emergency › Escape/egress/exit — Jayco Travel Trailer · reported 9 Nov 2023 · 168 vehicles potentially affected

What's wrong

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco White Hawk travel trailers. A window may be incorrectly marked as an emergency exit.

The risk

An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.

The fix

Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901596.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
23V752000
Manufacturer campaign
9901596
Filed by
Jayco, Inc.
Report received
9 Nov 2023
Owners notified
30 Nov 2023
Potentially affected
168

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2023 Jayco Travel Trailer White Hawk 2024 Jayco Travel Trailer White Hawk

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →