NHTSA safety recall

Recall 23V889000 · manufacturer campaign SR24-03

Equipment Adaptive/mobility › Wheelchair Lift/ramp — Prevost · reported 22 Dec 2023 · 2,100 vehicles potentially affected

What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

The risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

The fix

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
23V889000
Manufacturer campaign
SR24-03
Filed by
Prevost Car (us) Inc.
Report received
22 Dec 2023
Owners notified
16 Sep 2024
Potentially affected
2,100

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2014 Prevost H3-41 2018 Prevost H3-41 2013 Prevost H3-45 2014 Prevost H3-45 2015 Prevost H3-45 2016 Prevost H3-45 2017 Prevost H3-45 2018 Prevost H3-45 2019 Prevost H3-45 2020 Prevost H3-45 2021 Prevost H3-45 2022 Prevost H3-45 2023 Prevost H3-45 2024 Prevost H3-45 2012 Prevost X3-45 2013 Prevost X3-45 2014 Prevost X3-45 2015 Prevost X3-45 2016 Prevost X3-45 2017 Prevost X3-45 2018 Prevost X3-45 2019 Prevost X3-45 2020 Prevost X3-45 2021 Prevost X3-45 2022 Prevost X3-45 2023 Prevost X3-45 2024 Prevost X3-45 2017 Prevost X3-45 Commuter 2018 Prevost X3-45 Commuter 2019 Prevost X3-45 Commuter 2020 Prevost X3-45 Commuter 2021 Prevost X3-45 Commuter 2022 Prevost X3-45 Commuter 2023 Prevost X3-45 Commuter

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →