NHTSA safety recall

Recall 23V899000 · manufacturer campaign SC0457

Steering — Mack · reported 26 Dec 2023 · 284 vehicles potentially affected

What's wrong

Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

The risk

A loss of steering control increases the risk of a crash.

The fix

Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
23V899000
Manufacturer campaign
SC0457
Filed by
Mack Trucks, Inc.
Report received
26 Dec 2023
Owners notified
9 Feb 2024
Potentially affected
284

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2024 Mack Anthem (an) 2024 Mack Pinnacle (pi/pn) 2024 Mack Terrapro (te)

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →