NHTSA safety recall

Recall 24V443000 · manufacturer campaign 24S38

Electrical System › Body Control Module › Software — Ford · reported 14 Jun 2024 · 159 vehicles potentially affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.

The risk

Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.

The fix

Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
24V443000
Manufacturer campaign
24S38
Filed by
Ford Motor Company
Report received
14 Jun 2024
Owners notified
26 Jun 2024
Potentially affected
159

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →