NHTSA safety recall

Recall 24V523000 · manufacturer campaign SR24-26

Equipment Adaptive/mobility › Wheelchair Lift/ramp — Prevost · reported 9 Jul 2024 · 2,653 vehicles potentially affected

What's wrong

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

The risk

An unstable wheelchair increases the risk of injury to lift occupants.

The fix

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
24V523000
Manufacturer campaign
SR24-26
Filed by
Prevost Car (us) Inc.
Report received
9 Jul 2024
Owners notified
25 Apr 2025
Potentially affected
2,653

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2006 Prevost H3-41 2007 Prevost H3-41 2014 Prevost H3-41 2018 Prevost H3-41 2005 Prevost H3-45 2006 Prevost H3-45 2007 Prevost H3-45 2008 Prevost H3-45 2009 Prevost H3-45 2010 Prevost H3-45 2011 Prevost H3-45 2012 Prevost H3-45 2013 Prevost H3-45 2014 Prevost H3-45 2015 Prevost H3-45 2016 Prevost H3-45 2017 Prevost H3-45 2018 Prevost H3-45 2019 Prevost H3-45 2020 Prevost H3-45 2022 Prevost H3-45 2023 Prevost H3-45 2024 Prevost H3-45 2019 Prevost H3-45 Vip 2005 Prevost X3-45 2006 Prevost X3-45 2007 Prevost X3-45 2008 Prevost X3-45 2009 Prevost X3-45 2010 Prevost X3-45 2011 Prevost X3-45 2012 Prevost X3-45 2013 Prevost X3-45 2014 Prevost X3-45 2015 Prevost X3-45 2016 Prevost X3-45 2017 Prevost X3-45 2018 Prevost X3-45 2019 Prevost X3-45 2020 Prevost X3-45 2021 Prevost X3-45 2022 Prevost X3-45 2023 Prevost X3-45 2024 Prevost X3-45 2017 Prevost X3-45 Commuter 2018 Prevost X3-45 Commuter 2019 Prevost X3-45 Commuter 2021 Prevost X3-45 Commuter 2022 Prevost X3-45 Commuter 2023 Prevost X3-45 Commuter

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →