NHTSA safety recall

Recall 24V597000 · manufacturer campaign 24C24

Visibility › Power Window Devices And Controls — Ford, Lincoln · reported 9 Aug 2024 · 70,483 vehicles potentially affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

The risk

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

The fix

Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C24.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
24V597000
Manufacturer campaign
24C24
Filed by
Ford Motor Company
Report received
9 Aug 2024
Owners notified
13 Sep 2024
Potentially affected
70,483

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2024 Ford Ranger 2024 Lincoln Nautilus

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →