NHTSA safety recall

Recall 24V655000 · manufacturer campaign SC-24-009

Electrical System — Proterra · reported 6 Sep 2024 · 483 vehicles potentially affected

What's wrong

Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.

The risk

Electrical circuits that overheat increase the risk of a fire.

The fix

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
24V655000
Manufacturer campaign
SC-24-009
Filed by
Phoenix Motorcars
Report received
6 Sep 2024
Owners notified
15 Oct 2024
Potentially affected
483

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2019 Proterra Catalyst 2020 Proterra Catalyst 2021 Proterra Catalyst 2020 Proterra Zx5 2021 Proterra Zx5 2022 Proterra Zx5

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →