NHTSA safety recall

Recall 24V684000 · manufacturer campaign 24S59

Back Over Prevention › Software — Ford · reported 13 Sep 2024 · 273,701 vehicles potentially affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.

The risk

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA campaign
24V684000
Manufacturer campaign
24S59
Filed by
Ford Motor Company
Report received
13 Sep 2024
Owners notified
21 Mar 2025
Potentially affected
273,701

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2022 Ford Maverick 2023 Ford Maverick 2024 Ford Maverick

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →