NHTSA safety recall

Recall 24V704000 · manufacturer campaign 2024100007

Engine And Engine Cooling › Engine › Engine Control Module (ecu/ecm) › Software — Mercedes-benz, Mercedes-maybach · reported 20 Sep 2024 · 27,190 vehicles potentially affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

The risk

An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

The fix

Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

NHTSA campaign
24V704000
Manufacturer campaign
2024100007
Filed by
Mercedes-benz Usa, Llc
Report received
20 Sep 2024
Owners notified
15 Nov 2024
Potentially affected
27,190

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2021 Mercedes-benz S 580 2023 Mercedes-benz S 580 2022 Mercedes-benz S 580 4matic 2021 Mercedes-maybach S 580 2022 Mercedes-maybach S 580 4matic 2023 Mercedes-maybach S 580 4matic

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →