NHTSA safety recall

Recall 24V747000 · manufacturer campaign R24B5, R24C2

Back Over Prevention › Software — Infiniti · reported 3 Oct 2024 · 5,176 vehicles potentially affected

What's wrong

Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

NHTSA campaign
24V747000
Manufacturer campaign
R24B5, R24C2
Filed by
Nissan North America, Inc.
Report received
3 Oct 2024
Owners notified
2 Dec 2024
Potentially affected
5,176

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2025 Infiniti Qx80

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →