NHTSA safety recall

Recall 24V782000

Electrical System › Propulsion System › Cables — Motiv · reported 18 Oct 2024 · 40 vehicles potentially affected

What's wrong

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.

The risk

Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.

The fix

Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

NHTSA campaign
24V782000
Filed by
Motiv Power Systems
Report received
18 Oct 2024
Owners notified
23 Dec 2024
Potentially affected
40

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2021 Motiv Epic4 E-450 Bev 2022 Motiv Epic4 E-450 Bev 2023 Motiv Epic4 E-450 Bev 2024 Motiv Epic4 E-450 Bev

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →