NHTSA safety recall

Recall 24V800000 · manufacturer campaign 2024-SRC-01

Equipment › Other › Owners/service/other Manual — Orange Ev · reported 24 Oct 2024 · 1,334 vehicles potentially affected

What's wrong

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

The risk

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

The fix

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

NHTSA campaign
24V800000
Manufacturer campaign
2024-SRC-01
Filed by
Orange Ev
Report received
24 Oct 2024
Owners notified
20 Dec 2024
Potentially affected
1,334

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2023 Orange Ev E-triever 2024 Orange Ev E-triever 2017 Orange Ev T-series Electric Truck 2018 Orange Ev T-series Electric Truck 2019 Orange Ev T-series Electric Truck 2020 Orange Ev T-series Electric Truck 2021 Orange Ev T-series Electric Truck 2022 Orange Ev T-series Electric Truck 2023 Orange Ev T-series Electric Truck 2024 Orange Ev T-series Electric Truck

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →