NHTSA safety recall

Recall 25V334000 · manufacturer campaign 91QE

Back Over Prevention › Sensing System › Camera — Volkswagen · reported 21 May 2025 · 171,381 vehicles potentially affected

What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

NHTSA campaign
25V334000
Manufacturer campaign
91QE
Filed by
Volkswagen Group Of America, Inc.
Report received
21 May 2025
Owners notified
5 Jun 2025
Potentially affected
171,381

Vehicles covered by this recall

Whether a particular car is affected and still unrepaired depends on its VIN — a model year being listed does not mean every car of that year is included. Check any VIN free on CarLogs, or at nhtsa.gov/recalls.

2024 Volkswagen Atlas 2025 Volkswagen Atlas 2024 Volkswagen Atlas Cross Sport 2025 Volkswagen Atlas Cross Sport

Is this car's recall fixed?

Recall repairs are free at any franchised dealer, for the life of the vehicle. A CarLogs report shows the recall status for a specific VIN as reported by the manufacturer — whether it's open or repaired, and whether the fix is available yet.

Source: NHTSA Office of Defects Investigation recall database. Look up another campaign →